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Hundreds take advantage of emergency air fare discount

More than 15,000 people backed a campaign calling for Loganair to introduce the policy.

Plane fare: The discount is available across 19 Scottish routes (file pic).
Plane fare: The discount is available across 19 Scottish routes (file pic). The BIG Partnership

Hundreds of people have benefited from discounted air fares designed to help sick and bereaved travellers.

Loganair introduced the compassionate discount six months ago after 15,000 people joined a campaign calling for cheaper emergency tickets, with 400 passengers taking advantage of the offer.

Airline bosses committed to the scheme, available across 19 Scottish routes, after meeting campaigners from Islanders Against Flybe and Loganair’s Excessive Prices last year.

Loganair chief executive Stewart Adams said: "We believe we were the first commercial airline in the UK to introduce such an inclusive compassionate fare policy for its customers and we are proud of this achievement.

"It is also greatly encouraging to know that many of our customers have benefited from both the discounted fares and greater flexibility - particularly during what must be very difficult times for them and their families.

"The policy’s introduction was made possible through constructive collaboration between Loganair, Scott Preston and the volunteers of the Facebook campaign, and I hope many more customers continue to make use of this very worthwhile offering."

Rosalind Neville-Smith, a GP in Stronsay, Orkney, took advantage of the compassionate discount when her 70-year-old father died suddenly.

She said: "My brother Howard lives in Glasgow and we were discussing how he would get home at such short notice.

"Obviously, booking three flights at the last minute was going to be expensive. If you factor in that they were also coming up from different locations, different days and weren't sure when they’d return, it was a complicated booking.

"The compassionate fare is an excellent service and helps to reduce some of the inequalities experienced when living on the islands.

"It ensures our closest relatives can come home quickly, with as little disruption as possible. Folk should not forget it is there, and just ask, as the staff are efficient and happy to help where they can."

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