Police probe attempted raid at wrong shop 120 miles away
Officers initially sent to Tesco on Great Western Road in Glasgow rather than Aberdeen.
Police call-handlers sent officers to investigate an attempted break-in in the wrong city.
Confusion over whether the incident had occurred in Aberdeen or Glasgow meant officers arrived at the correct address three and a half hours after it was reported.
Police were initially sent to Tesco on Great Western Road in Glasgow after receiving a call at 5.30am on April 3.
It later emerged the incident had taken place 120 miles away on Great Western Road in Aberdeen, where officers arrived at around 8.50am.
Police Scotland closed its Aberdeen call centre less than a week earlier on March 28, leaving all 999 and 101 calls to be answered in the central belt.
Since the closure, staff in the central belt have been tasked with assessing calls before relaying them to colleagues in Dundee or central Scotland who are responsible for dispatching officers.
Concerns have repeatedly been raised over a potential loss of local knowledge.
Superintendent Matt Richards, from the force's Contact Command Control Division, said: "A call was received at around 5.30am on April 3 in relation to damage caused to a door on Great Western Road which had taken place overnight.
"The call was graded appropriately based on the initial information provided and allocated to officers.
"After receiving further information about the location of the store, officers in Aberdeen were in attendance by 8.50am that morning.
"Enquiries into the incident are currently ongoing."