• STV
  • MySTV

Westlife fans left standing at Hydro show after seat delay

Fans of the boyband who had paid extra for front-row seats were forced to stand on Tuesday night.

Westlife: Glasgow fans left standing.
Westlife: Glasgow fans left standing.

Westlife fans have hit out at concert organisers after they were left standing without seats at the Irish boyband's gig in Glasgow.

The four-piece performed at the city's SSE Hydro as part of their Twenty tour on Tuesday night.

But fans who had paid extra for 'VIP' front-row seats were forced to stand after a production error meant the seats did not arrive in time for the show.

Event organisers have apologised for the problems faced and say those that were unable to stand or preferred not to will be offered a full refund.

One disappointed fan, who attended the gig told how they were left "jostling" with others for a better view despite paying extra for front row seats.

She said: "We were only told of the change at 6:35pm by an email, at that time we were travelling to the venue.

'We had paid extra for seats fairly near the front, so we were very disappointed that it had become a free for all, with people constantly jostling past to try and get a better view.'
Westlife fan

"The doors were meant to open at 6:30pm but when we got there it was still shut with massive queues of people waiting to get in. It took over 20 minutes to get through the doors.

"We had paid extra for seats fairly near the front, so we were very disappointed that it had become a free for all, with people constantly jostling past to try and get a better view."

Another fan attended the concert with a cousin who is unable to stand for long periods of time due to a disability.

They had paid nearly £200 each for the tickets for that particular reason and were left upset when they were told they had to stand.

Organisers Live Nation have moved to reassure fans that there will be no repeat of the seating issues in future shows.

In a statement they said: "On Tuesday May 28 Westlife's Twenty Tour at Glasgow's SSE Hydro suffered seating configuration adjustments due to the delay of production elements of the Twenty Tour arriving at the arena. This is a rare and isolated incident.

"The remainder of the Twenty Tour at Glasgow's SSE Hydro and across the UK will not be subject to any further seating issues.

"Westlife are committed to delivering an unmissable show for their dedicated fans."

One account. All of STV.

This field is required. That doesn't look like a valid e-mail format, please check. That e-mail's already in our system. Please try again.
ShowHide
Forgot password?
This field is required. This must be at least 6 characters long. Did you enter your details correctly?
If you've forgotten your details then use the 'Forgot password?' link.
Need to reset your password?

We'll send a link to reset your password to

We've sent you details on how to reset your password

Please check your email and follow the instructions.

Forgotten your email address?

Have you forgotten the email address that you previously joined with? Don't worry, by emailing enquiries@stv.tv we can help.

One account. All of STV.

This field is required. Please enter at least 2 characters
This field is required. Please enter at least 2 characters
This must be at least 6 characters long.
ShowHide
This field is required. This must be at least 6 characters long.
You must be over 16 to join STV.
This field is required. This doesn't appear to be a valid date
We need this to check that you live in an STV region.
This field is required. This doesn't appear to be a valid postcode
Would you like us to email you about our great shows and services from time to time?
We'll only send emails we think you'll like (see example) based on information you have supplied and shows you have watched on STV Player. For details on emails and advertising, see our STV & You page.
Would you like to receive emails from the Scottish Children's Lottery about draws, instant games and competitions?
We support the Scottish Children's Lottery (SCL), which is managed by our colleagues at STV ELM Ltd. You can find out more about the SCL on its website, including its Privacy Policy.

By continuing you agree to our Terms of Use, and understand our Privacy and Cookie Policies.

Upload Profile Picture

Please make sure your image is under 2mb in size and a valid JPG, PNG or GIF.

Are you sure?

Unfortunately, you'll be unable to access our premium content. We’ll be sorry to see you go, but if you change your mind you can rejoin us at any time.

Please verify your STV account

Please verify your STV account using the email we sent you. If you have lost the email, we can send you another one, just click the button below.

Thanks

We've sent you a new verification email.
Please check your email and follow the instructions to verify your account.

Welcome to STV
Thanks for joining us.

Oops!

Sorry, you must be at least 12 years old to place a vote for your Real Hero.

Please review our Voting Terms of Use for more information.

Oops!

Sorry! It seems that you are using a browser that is incompatible with our voting service.

To register your vote please copy the below URL in to your regular mobile browser. We recommend Google Chrome, or Safari.

http://shows.stv.tv/real-heroes/voting

Oops!

Sorry, you seem to have already voted in this category.

Thanks for voting

Now share your vote with friends on your social network

Share on twitter Share on facebook

Cast your vote

Please register or sign in to continue.

Cast your vote

This field is required. This doesn't appear to be a valid date

Cast your vote

Please fill out this form to cast your vote. As you are under 16 years old you will not create an STV account. Why do we need these details?

This field is required. Please enter at least 2 characters
This field is required. Please enter at least 2 characters
This field is required. That doesn't look like a valid e-mail format, please check.
Location This field is required.
Parental Consent This field is required.

That's you. All that's left is to click the 'Submit Vote' button below. By doing so, you confirm that you and your parent or guardian have read and accept our Voting Terms of Use, Privacy Policy and Cookie policy, and that the details you have entered are correct. We'll look after them as carefully as if they were our own.